Shipping policy
Order Processing
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. There could be delays due to a high volume of orders or postal service problems or force majeure. In which case customers will be notified of the delay.
Domestic Shipping Rates and Estimates
We offer FREE Shipping to all serviceable locations within India. All product prices include India-wide shipping costs.
Shipping options
Post order processing, it may take anywhere from 3 to 7 business days to complete the fulfillment of your order.
Delivery terms
Deliveries are made from 10:00 to 18:00 on working days. Our last mile delivery agent will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
International Shipping
We offer international shipping to selected countries.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
International Shipping Policy
Shipping Locations
We offer international shipping to various countries around the world. Please refer to our shipping options during the checkout process for a list of available destinations.
Shipping Carriers
We partner with reliable shipping carriers to ensure your MR Gulkand products are delivered promptly and securely. The carrier will be selected based on the destination and the most efficient delivery method available.
Shipping Timeframes
Shipping times may vary depending on the destination country, customs clearance, and any unforeseen circumstances. Estimated delivery times will be provided during the checkout process.
Shipping Costs
Shipping costs are calculated based on the weight of the order, the destination country, and the selected shipping method. Customers can view the shipping costs before finalizing their purchase during the checkout process.
Customs Duties and Taxes
International customers are responsible for any customs duties, taxes, or additional fees levied by their country's customs authorities. These charges are not included in the product price or shipping cost and must be borne by the recipient.
Order Processing Time
Orders are typically processed within 3 business days from the date of purchase. Once the order is dispatched, customers will receive a shipping confirmation email containing tracking information, if applicable.
Shipping Restrictions
Some countries may have restrictions on specific products or ingredients. Customers are advised to review their country's import regulations before placing an order for MR Gulkand products.
Shipping Notifications
Customers will receive email notifications at key stages of the shipping process, including order confirmation, shipping confirmation, and delivery status updates.
Lost or Damaged Shipments
In the event of a lost or damaged shipment, please contact our customer support team at +91-8391055555 or email us on admin@mrgulkand.com within 3 days of receiving the order. We will work diligently to resolve the issue and assist in any way possible.
Return Policy for International Orders
Please refer to our comprehensive return policy on our website for information regarding returns, exchanges, and refunds for international orders.
Disclaimer
AJMER INTERNATIONAL and MR Gulkand reserve the right to modify or update this shipping policy at any time without prior notice. Customers are encouraged to review the policy periodically for any changes.